Owner Frequently Asked Questions

  • Q: Are you licensed?

    A: Yes, all of our Property Managers are licensed Real Estate Brokers in Colorado as well as other states. We are specifically trained in asset management to ensure that your Colorado Springs real Estate Investment is protected.
  • Q: Can I reach you after hours?

    A: Yes, we have a 24 hour emergency line as well as direct, after hours access to your personal Property Manager.
  • Q: How and when do I get my checks?

    A: Yes, we electronically transfer your monthly proceeds to your account on or before the 10th of the month.
  • Q: How is rent collection handled?

    A: Rent is due on the 1st of each month and late after the 3rd. If rent has not been paid as of the 5th, or nearest following business day, our office will physically post a Demand for Rent or Possession notice to the property. The Resident then has 3 business days to make payment or vacate (while still remaining liable for lease breaking penalties). If the payment hasn’t been made, nor possession of the property surrendered, our office will typically then begin the eviction process.
  • Q: How long of a lease do you sign?

    A: Our Leases are typically 12 months initially, but can vary in the slower times of year - especially if we’re trying to get the property to have a more ideal time of year for potential vacancy. If the initial lease term goes well and our walkthroughs have given indication that the Resident is taking proper care of the property, we will typically offer a 12 month lease extension at that time. Of course, the rent rate and lease extension details are all communicated with the homeowner ahead of the offer being made to the Resident.
  • Q: How much security deposit do you charge the tenant?

    A: Typically, the security deposit will be the equivalent of one month's rent.
  • Q: How soon can you start managing my property?

    A: Immediately! We can have your property under management in a matter of hours.
  • Q: Who holds the tenant security deposit?

    A: Empower Realty Team holds and disperses the security deposit. We also handle the security deposit accounting as part of our normal duties.

Contact Us

  • Empower Realty Team

    • 1755 Telstar Drive
    • Suite 300
    • Colorado Springs, CO 80920
  • Phone: 720.815.7575